Lead Crew Coach: Thousand Trails (Rancho Oso)

Job Type: Full-Time

Immediate Supervisor: Program Director & Program Manager- Employment Services

 Supervision Exercised: None

SUMMARY

Under the supervision of the Group Supported Employment Manager, the Lead Crew Coach is responsible for the day-to-day operations of the Thousand Trails (Rancho Oso) Janitorial Crew. You will assist Crew Coaches, and the persons served with completing all assigned duties, including cleaning and maintaining the grounds, cabins, bathrooms, and other areas as necessary. The Lead Crew Coach is also responsible for assisting with meetings, representing person’s served and the program, and, with assistance from management, ensuring safe and efficient operations.

ESSENTIAL FUNCTIONS 

• Leads crew coaches and work crew by example, providing a model of the ideal crew coach
• Assists and complies with all Agency Policies and all regulatory requirements.
• Assists with on-the-job training for Crew Coaches and proper delegation of duties.
• Oversee and instruct the group of program participants in all aspects of the contract, and ensures high-quality standards are met.
• Assists’ persons served with all necessary training, and ensures that program participants understand their full job duties.
• Ensures all paperwork is turned in properly and accurately, including daily attendance sheets, time sheets, and ID notes.
• As needed, employ basic first aid (training to be provided).
• Use crisis intervention techniques to calm and prevent program participants from being in danger of injury to themselves or others.
• In the event of any reportable incidents, ensure that program leadership team is properly and promptly notified.
• Attends and assists with all scheduled meetings and completes in person training, as required.
• Ensures that equipment and supplies are accessible and in good/safe condition. Works with both program management and Thousand Trails staff to replace and secure new tools and items, as needed.
• Acts as a liaison with all community partners, including Thousand Trails staff, individual clients, and community members.
• Works in assisting program management with sufficient coverage for the work site.
• Safely utilize company vehicle for transportation of persons’ served to and from the designated worksite.
• Other related duties as assigned

PHYSICAL REQUIREMENTS:

• Ability to stand, sit for long periods of time
• Ability to go up and down stairs
• Ability to walk for long periods of time
• Ability to push or pull wheelchairs when necessary
• Ability to speak, read, hear, and understand technical written materials
• The employee is frequently required to climb, stoop, twist, or bend and lift up to fifty (50) pounds, using proper body mechanics to minimize injuries to self and people served
• Full awareness of environmental stimuli
• Ability to implement Crisis Management, Safety & ProAct techniques (training included)

Note:  ADA accommodations available.

QUALIFICATIONS:

• High school diploma or equivalent
• At least one (1) year of experience working with persons with developmental and/or other disabilities in individual and/or group settings preferred
• Demonstrated ability to maintain the highest standards of confidentiality regarding persons served and other related information

• Excellent verbal and written communication skills
• Ability to complete tasks with numerous interruptions
• Compassion and respect for persons with disabilities
• Ability to demonstrate patience and understanding because people served may have intellectual, emotional, or behavioral challenges, in addition to physical limitations
• May need to be available during any disasters, per disaster plan.
• Must have reliable phone.
• Valid CA Driver’s License: must have an acceptable driving record as determined by criteria established by the Agency’s insurance carrier and by Agency policy. Must also have been a valid driver for a minimum of 3 years.                  
• Valid certification in CPR/First Aid (Training included)

Note:  At the discretion of the Personnel Officer, additional related experience and/or education may be substituted or waived in lieu of the requirements specified above under “Education and Experience.”